Frequently Asked Questions, For Investors Ivernia's transfer agent, Computershare Investor Services Inc. (Computershare), has set up a Direct Registration System as an alternative method for registered shareholders to hold their Ivernia common shares. What is Direct Registration? What are the benefits of participating in DRS? Without certificates, how will I know how many book-entry common shares I own? Is there a fee to participate in DRS? How can I participate in DRS? Can I transfer my DRS holdings to my broker? Can I transfer my DRS common shares through the transfer agent? Can I request a share certificate for my book-entry common shares? Can I review my DRS account on-line? What if I have more questions about DRS? Q. What is Direct Registration? The Direct Registration System (DRS) is a system that allows your common shares to be held in book-entryť form without having a physical share certificate issued as evidence of ownership. Instead, your common shares are held in your name and registered electronically on our records, which are maintained by our transfer agent, Computershare. Holders of common shares in DRS (book-entry form) have all the traditional rights and privileges as holders of common shares in certificate form. TOP Q. What are the benefits of participating in DRS? It eliminates the need for shareholders to safeguard and store certificates It avoids the significant cost of a surety bond for the replacement of and effort involved in replacing physical certificate(s) that might be lost, stolen or destroyed It permits/enables electronic security transactions between your broker or dealer and Computershare as transfer agent It provides a full audit trail of all DRS transactions TOP Q. Without certificates, how will I know how many book-entry common shares I own? Every time there is a share transaction that affects your DRS holdings, you will be sent a DRS Advice which details the transaction and confirms the number of common shares you hold in book-entry form. You may, of course, request an additional statement at any time by contacting Computershare at the number below or by accessing your account online through Investor Centre. TOP Q. Is there a fee to participate in DRS? No, there is no fee to participate. TOP Q. How can I participate in DRS? If you currently hold common shares in certificate form, at any time you may convert all or some of these common shares to DRS (book-entry form). To do so, please send your certificate(s) to Computershare along with written instructions to have them moved to DRS. Please do not endorse the back of the certificate(s). Since the method of delivery of your certificate(s) is at your risk, we recommend you send the certificate(s) via courier or by registered mail. Send your certificate(s) to: Computershare Investor Services Inc. 100 University Avenue, 9th Floor, North Tower Toronto, ON M5J 2Y1 Note: Share certificates cannot be converted to DRS without receipt of the actual certificates. TOP Q. Can I transfer my DRS holdings to my broker? Yes, your DRS holdings can be moved to your brokerage account electronically by taking your DRS Advice to your broker who will deposit your common shares through the Canadian Depository for Securities (CDS) system CDSX. To transfer your DRS holdings to your brokerage account, please contact your broker and provide them with a copy of your latest DRS Advice and the following information: The name of securities and the CUSIP/ISIN (on your DRS Advice) Your Computershare Account Number (on your DRS Advice) The number of whole common shares you wish to move from DRS position to your brokerage account Your broker will then electronically initiate the transfer of your DRS book-entry common shares based on your instructions. You will receive from Computershare a new DRS Advice reflecting the change in your DRS holdings. TOP Q. Can I transfer my DRS common shares through the transfer agent? Yes, for a non-broker initiated transfer you would need to send your current DRS Advice along with a completed stock power of attorney and the appropriate medallion signature guarantee or other required documentation, to the transfer agent address shown on the DRS Advice. A new DRS Advice showing the transfer of the common shares and the remaining DRS balance (even if the amount is zero) will be sent to you and a new DRS Advice sent to the holder to whom the common shares have been transferred as per your instructions. TOP Q. Can I request a share certificate for my book-entry common shares? Yes. You may request a share certificate for all or a portion of your DRS holdings of common shares. Simply contact Computershare with your request. A share certificate for the requested number of common shares will be sent to you by first class mail within 2 business days of receipt of your instructions. If applicable, certificate issuance fees will be assessed at the time of transfer. PLEASE NOTE: certificated common shares are not reflected on your DRS Advice; the advice only reflects common shares held in book-entry form. TOP Q. Can I review my DRS account on-line? Yes, Computershare offers an investor web link to all of your registered security holdings for companies for which Computershare acts as the transfer agent. To register for this free service go to www.computershare.com/investorcentrecanada. Once on-line access has been obtained, you will be able to review all of your security holdings in both book and certificated form. Among other things, you will be able to view and transact: Your current holdings by Company Name Change your address Vote Proxies on-line Update Banking Details View past statements, including DRS advices TOP Q. What if I have more questions about DRS? For more information about DRS, please contact Computershare through our secure online contact form at www.computershare.com/service or by phone at 1-800-564-6253 (North America only) or 514-982-7555. TOP